When The Rains Come…..
First, Happy St. Patrick’s Day!! It’s a gloomy, rainy day here in Houston, completely unbefitting the holiday. But I digress…. But as I was sitting on my patio early this morning surrounded by the...
View Article4 Really LAME Excuses for Not Making Decisions
“Be decisive. Right or wrong, make a decision. The roads of life are paved with flat squirrels who couldn’t make a decision.” – Unknown The most effective leaders in history have a lot of things in...
View Article3 AWFUL Excuses For Not Training Your Employees
“You don’t build a business. You build people – and then the people build the business.” – Zig Ziglar The truth in that statement is so profound that I say to myself, “why don’t more business...
View ArticleThe Irrefutable Law of Innovation
Back from my “road trip” odyssey/hiatus!! I’ve been “on the road” for much of the last month or so but I’m back in the saddle now and happy to bring you the latest blog post from Your Full Potential!...
View Article4 Steps To Creating A Robust Company Culture
An organization’s culture is an extension of its Value Proposition. If the Value Proposition is the answer to the question, “why should anyone do business with you, ever?” then culture is the...
View Article4 Reasons Why Great Employees Leave
Organizations should always expect turnover – that’s business. The problem is that some organizations do some things so badly that the turnover involves their best and brightest employees. Here are 5...
View Article3 Ways To Build Relationships With Consumers (ONBOARDING)
Organizations need 3 things to survive: new business, repeat business, and referral business. In today’s post, we’re going to discuss repeat business. How do you get consumers to come back to you...
View Article3 Ways To Improve Service
Service is one of the cornerstones of an organization’s success. If your service levels stink, you’re not going to grow. Here are 3 ways to improve your company’s service levels: Constantly and...
View ArticleWhat It Means To Truly L.E.A.D.
“He who serves his fellows, is of all his fellows, greatest.” – Dr. E. Urner Goodman True leadership is hard to find. There I said it. But it’s true. Too many “leaders” think it’s about their title or...
View ArticleWhat It Means To Truly L.E.A.D. (Part 2)
Last week, I provided a list of things that a person should be doing in order to truly L.E.A.D. Here is Part 2 using the same acronym (L.E.A.D.) Listen. True leaders are always listening. They know...
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