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Top 4 Trends for Credit Unions in 2013
Happy New Year! Now that the hustle and bustle of the holidays is behind us, it’s time to focus on the upcoming year and what is in store for credit unions. There can be no doubt that 2013 can and...
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3 Steps To Creating Employee Loyalty
Originally posted on CU Insight 1/16/13 Executives are aware that creating loyalty among an organization’s employees can be challenging. Credit unions are no different. It is critical that credit...
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Credit Unions: What Are You Tired Of?
There are some great things happening throughout the credit union industry. Overall membership, market share, and loan volume are up, losses are down, and it seems as if the economy is returning to...
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Why Wouldn’t You….
Interesting question. I was speaking with one of the participants from the Credit Union Business Development Academy yesterday when this topic came up. I started thinking that credit unions may want...
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3 Ways to Enhance Your Credit Union’s Credibility
Originally posted on CU Insight – 2/12/13 Credit unions have an awareness problem. Too many people still don’t know who we are. And then there are others who may know who we are but fail to see the...
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It’s Time To Play Ball!
Yes, it’s that time of year again – spring training baseball! This past weekend, the first of the “Cactus” or “Grapefruit” League pre-season games were played. (Teams spend the spring in either...
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It Starts With Checking….
Many credit unions are hoping that their members will use more of their products and services. Quite a few have implemented cross-selling programs, offered discounted loan rates, and have tried other...
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3 Reasons For Credit Unions to Acquire More Checking Accounts
Originally Posted on CU Insight 3/15/13 I know what you may be thinking after reading that title. We don’t need deposits right now, we need loans!” I get it. I agree with that sentiment. Credit...
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NEWARK, NJ MAYOR CORY BOOKER TO SHARE MESSAGE OF TRANSFORMATION AT THINK 13
Guest post by Bill Prichard, CO-OP Financial Services Conference Starts April 29, Register Now at http://www.co-opthink.org The THINK Conferences have been called in an industry trade magazine “the...
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Is Your Credit Union At A Crossroads?
Whenever I think of the term “crossroads,” I think about the final scene in the Tom Hanks’ movie “Cast Away.” Those of you who have seen the film will remember that after being trapped on an island...
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“How to Make Your ‘Differentiating Factor’ umm….Different!”
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Strategic Planning Sessions – 4 Focus Areas
Credit unions that conduct their strategic planning sessions in the fall are probably starting to discuss agendas, areas of focus, facilitators, etc. The key to a successful planning session is focus...
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Why The World Just Got Smaller…..
….for me. I just spent two days in Madison, WI working with the World Council of Credit Unions on a project designed to help credit unions attract a younger audience. What made this event unique...
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7 Things That I am REALLY Getting Tired of Hearing…..
No intro to this post – I’m just going to jump right in…. - “That won’t resonate with our credit union’s members” – how can you possibly know that without trying it first? I hear this all the...
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The ‘Status Quo” Usually Sucks….
…..after a while. Humans are complicated. Centuries of study and billions upon billions of dollars into scientific research have resulted in some insightful discoveries about how people think, why...
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A Typewriter? Seriously??
Anyone under age 25 who is reading this may not even know what a typewriter looks like let alone what it does and how it works. But I digress…. A few weeks ago I walked into a credit union as part of...
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Credit Unions: Are You Playing Games?
One of my favorite business books is called “Customer Satisfaction Is Worthless.Customer Loyalty Is Priceless,” by Jeffrey Gitomer. While I am personally thrilled that Gitomer wrote an entire book on...
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Relationship-Marketing Through Bundles – Introducing a Tool to Help Credit...
A few weeks back, I wrote a couple of posts that focused on the importance of getting your credit union’s members to make your CU their Primary Financial Institution (PFI.) Of course, in order to do...
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Unite or Die!
So I knew that my next blog post would be focused on CUNA’s “Unite for Good” campaign but for the life of me, I couldn’t come up with a catchy title for the piece. Then, as I celebrated July 4 last...
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3 Things That Will Really Impress Your Boss
Everyone has a boss. Some are wonderful. Others are not. Whatever your particular situation might be, it is inevitable that you will have to interact with the person who supervises you. So here are...
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